Success Stories

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Case Study: LIFX Smart Home

Faced with the challenge of balancing resource allocation without compromising quality, LIFX partnered with Cohort CG to optimize its growth strategy. Rapid expansion had created bottlenecks, stretching teams thin and impacting operational efficiency. Our collaboration focused on developing a resource allocation framework that could adapt to growth demands. By assessing team capacity, identifying skill gaps, and redistributing resources strategically, we enabled LIFX to operate at peak performance.

Case Study: Microsoft Customer Success

Our work with Microsoft centered on building a customer experience framework that could keep pace with their rapid growth. Faced with the challenge of delivering high-quality, personalized service to an expanding customer base, we collaborated to implement a suite of scalable solutions. This included an worldwide Center-of-Excellence,  that enabled seamless customer onboarding, a range of tools to empower delivery teams, and structured feedback channels to capture and act on customer insights in real-time. 

Case Study: Microsoft Ltd - UK

In collaboration with Microsoft UK, Cohort CG addressed a vital challenge: managing IT budgets to support strategic, scalable growth. As Microsoft UK expanded its digital infrastructure and launched new technology initiatives, it faced the complex task of balancing project costs with long-term value. Cohort CG partnered with their teams to create a budget framework that aligned IT project investments with financial stability and growth goals.